HOME | PARTS DEPARTMENT

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Parts Advisor
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Discover a Leading Automotive Dealer Group. Discover The Dilawri Experience. At the Dilawri Group, we are about people. A dynamic, family-oriented culture makes us the leading automotive dealer group in Manitoba. A teamwork approach allows us to succeed together and is the force behind our growth. Join the winning team and discover the Dilawri Experience!

Responsibilities:

• Greets all customers promptly at front counter.
• Sell parts through the shop, by phone or over the counter to customers.
• Assist walk-in customers with the selection of parts, suggest companion requirements and relay specials to ensure customer is aware of the product line.
• Provide price quotes and other related parts information via the telephone.
• Determine availability on out-of-stock items and, if requested by customer, submit emergency order.
• Provide guidance to outside sales representatives regarding orders.
• Prepare orders daily for shipment, delivery or pick-up.
• Retrieve parts purchased from stock.
• Review files weekly to keep track of back orders and return to vendor items.
• Issue credit for parts returned; ensure invoice number is on hand to verify purchase and pricing.
• Assist the Parts Manager in ordering stocked parts.
• Assist the back counter, when necessary.
• Return unused foreign parts to vendors and ensure dealership receives credits for returned merchandise.
• Discharge returned parts from inventory following receipt of credit.
• Provide necessary information to the Warranty Department to allow prompt filing of parts warranties.
• Approve and forward matched purchase orders and invoices to the Accounting Department on a timely basis.
• Tally weekly time cards and forward to the Office Manager.
• Assist counter staff with verification of insurance and credit card processing, when necessary.
• Update parts master files, as required.
• Assist in preparing for scheduled parts inventory.
• Attend all department meetings.
• Aid mechanics / technicians in determining parts required for repairs.
• Provide mechanics / technicians with necessary parts with minimal wait time.
• Confirm with Shop Foreman on repair parts and customer commitment to the repair before ordering out-of-stock items.
• Notify Shop Foreman and customer once parts received.

Qualifications and Experience:

• High School Diploma.
• 1–2 years’ related experience, preferred.
• Broad understanding of parts terminology.
• Additional languages, an asset.

Please submit your resume and cover letter stating the position you are applying for to Alejandra Mozes at careers@dilawri.net.

We thank all applicants, however, only those selected for an interview will be contacted.


When sending in your resume, please remember to type in the position you are applying for in the "subject" field of the email. Thank You!